Frequently Asked Questions

It depends on the course. Beginner-level classes assume basic command line and networking. Advanced-level classes expect familiarity with Windows internals, Active Directory, OPSEC, and scripting (e.g., PowerShell or Python). Each course page lists prerequisites, ask us if you’re unsure.

Lab windows vary by course and format. For on-demand, you’ll receive access instructions after enrollment with a defined access period. For live courses, lab access typically spans the training dates plus a short extension.

Yes. Students receive a digital Certificate of Completion. Many organizations accept course hours as CPEs; check your certification body’s rules and submit your certificate and agenda.

Send preferred dates, team size, skill levels, and objectives via the Contact page. We’ll align on scope, customize the syllabus, and confirm a delivery window (we support multiple time zones).

We aim to be flexible. If you need to move dates or substitute attendees, contact us as early as possible so we can coordinate instructors, labs, and venue (for on-site).

Yes. Volume pricing is available for teams, and we support academic programs on a case-by-case basis. Mention this in your request.